Shipping Policy
Thank you for shopping at The Sarees. We are committed to ensuring the best shopping experience for our customers, including a smooth shipping process. Please review the following shipping policy to understand how we handle the delivery of your orders.
- Orders placed will be shipped within two business days of order confirmation.
- Shipping within India 7 to 10 days
- Within Tamil Nadu 3 to 4 days
- International delivery may take between15 to 21 days
Refund Policy
At The Sarees, we take pride in our reputation as a fifth-generation saree company, serving over 1 lakh happy customers. We uphold stringent standards for our products and services. Please review our refund policy carefully:
- We do not accept returns unless the product is damaged or the wrong item has been sent to you.
- No returns will be accepted for slight color variations or differences in the feel of the material. We meticulously use pure and fine quality cotton, silk, and silk cotton for weaving our sarees. While we make every effort to reproduce colors accurately, variations may occur due to device settings or screen brightness.
Eligibility for Return
To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.
To initiate a return, please contact us via Facebook, WhatsApp at +91 8883277714, or through our Instagram page. If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
For any return inquiries, please reach out to us via WhatsApp at +91 8883277714.
Damages and Issues
We meticulously inspect and quality-check all our products before packing. In the rare event that you receive a damaged product, please notify us within 24 hours of receipt. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you have received the wrong item.
Exchanges
For exchanges, the fastest way to ensure you receive the desired item is to return the item you have. Once the return is accepted, you can proceed with a separate purchase for the new item.
Refunds
Refunds for wrong or damaged products will be processed within 48 hours after the product is received by The Sarees.
By placing an order on our website, you acknowledge and accept all our terms, conditions, and policies.
Thank you for choosing The Sarees. If you have any further questions or concerns, please do not hesitate to contact us.